Terms of Service

Last Updated: October 26, 2026

1. Overview

Welcome to Luntify.

Throughout these Terms of Service, the terms "we," "us," and "our" refer to Luntify.

By visiting our website, browsing our products, or making a purchase, you agree to comply with these Terms of Service and all applicable laws and regulations.

Please read these terms carefully before using our website.

If you do not agree with these Terms of Service, please discontinue use of our website.

We reserve the right to update or modify these terms as necessary, subject to applicable law.

2. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state or jurisdiction, or that you have permission from a parent or legal guardian where permitted by law.

You agree not to use our products or services for any unlawful or unauthorized purpose.

You must not transmit malicious software, viruses, or harmful code through our website.

We reserve the right to restrict access to our services in cases of fraud, abuse, or violations of these terms, subject to applicable law.

3. Products and Product Information

Luntify offers foot support and comfort products designed for everyday use.

We make reasonable efforts to display accurate product descriptions, specifications, colors, and images.

However, slight variations may occur due to screen settings, manufacturing differences, or product updates.

Product availability, specifications, and pricing may change without prior notice.

We reserve the right to discontinue products or limit quantities where reasonably necessary.

Important: Luntify products are intended to provide general foot support and comfort. They are not intended to diagnose, treat, cure, or prevent any medical condition.

Product suitability may vary depending on individual needs and circumstances.

If you have an existing foot condition, diabetes, circulation problems, or sensitive skin, consult a qualified healthcare professional before using the product.

Discontinue use if you experience pain, numbness, discoloration, or irritation.

4. Pricing and Payments

All prices displayed on our website are listed in US Dollars (USD) unless otherwise stated.

We reserve the right to update product prices and promotional offers at any time.

Changes in pricing will not affect orders already accepted and confirmed.

Payment must be successfully authorized before an order can be processed.

We accept payment methods made available through our secure checkout.

Applicable taxes, shipping charges, and other fees, if any, will be displayed during checkout before the purchase is completed.

5. Order Processing and Confirmation

After placing an order, you will receive an order confirmation at the email address provided during checkout.

Order confirmation does not guarantee acceptance if there is a payment issue, suspected fraud, inventory error, or other legitimate reason preventing fulfillment.

We reserve the right to cancel or limit orders where reasonably necessary, including cases involving:

• Suspected fraudulent activity.

• Incorrect or incomplete shipping information.

• Payment authorization failure.

• Product unavailability.

• Obvious pricing or listing errors.

If an order is canceled after payment has been collected, we will issue a refund in accordance with applicable law.

Customers are responsible for providing accurate billing, contact, and delivery information.

6. Shipping and Delivery

We aim to process and dispatch orders within approximately 2 business days.

Once shipped, delivery typically takes 6–10 business days, depending on the destination, carrier, and local delivery conditions.

These are estimated timeframes and are not guaranteed delivery dates.

Unexpected delays may occur due to carrier disruptions, weather conditions, customs processing, or other circumstances beyond our reasonable control.

If we are unable to ship an order within the promised timeframe, we will notify you and provide the applicable options for a revised shipment date, cancellation, or refund as required by law.

Tracking information will be provided when available.

For shipping-related questions, contact hello@luntify.com.

7. Returns and Refunds

Your satisfaction is important to us.

Luntify offers a 30-day return policy, allowing eligible customers to request a return within 30 days after receiving their order.

Returned products must meet the eligibility conditions described in our Return & Refund Policy.

For standard returns due to personal preference or dissatisfaction, return shipping costs are the customer's responsibility.

If a product arrives damaged, defective, or incorrect, please contact our support team for assistance.

Approved refunds are issued to the original payment method in accordance with our Return & Refund Policy and applicable law.

For complete information, please refer to the Return & Refund Policy available on our website.

To request a return, contact hello@luntify.com.

8. Promotions and Discounts

From time to time, Luntify may offer discounts, promotional pricing, or bundle offers.

Promotions are subject to the conditions displayed at the time of purchase.

Unless otherwise stated:

• Promotional offers cannot be combined with other discounts.

• Discounts apply only during the advertised promotional period.

• Bundle pricing depends on the quantity purchased.

• Promotional offers may be changed or discontinued for future purchases.

Any applicable discount will be reflected during checkout.

9. Intellectual Property

All original content on the Luntify website, including branding, text, graphics, product photography, layouts, and other materials owned by Luntify, is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or commercially exploit our protected content without prior written permission.

Third-party trademarks and materials remain the property of their respective owners.

10. Website Use and Prohibited Activities

You agree not to:

• Use our website for fraudulent or unlawful activities.

• Provide false or misleading information during checkout.

• Attempt unauthorized access to our systems.

• Distribute malicious software or harmful code.

• Interfere with website security or functionality.

• Copy or commercially exploit protected website content without permission.

• Use automated tools to disrupt our website or services.

We may take reasonable action against activities that violate these terms.

11. Third-Party Services

Our online store may use third-party service providers for payment processing, order fulfillment, shipping, analytics, and other operational functions.

Certain services may be subject to additional terms and privacy policies established by their respective providers.

We are not responsible for independent third-party websites or services outside our control, except where responsibility is imposed by applicable law.

12. Personal Information and Privacy

We respect your privacy and are committed to handling personal information responsibly.

Information collected through our website may be used to process orders, provide customer support, communicate order updates, and improve our services.

For more information about how personal information is collected, used, stored, or shared, please review our Privacy Policy.

13. Disclaimer of Warranties

We make reasonable efforts to ensure that our website and services function properly and that product information is accurate.

However, our website may occasionally experience interruptions, technical errors, or temporary unavailability.

Except for warranties and rights that cannot lawfully be excluded, our website is provided on an "as available" basis.

Nothing in these terms excludes any applicable statutory warranty or consumer protection right.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Luntify will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products where such liability may lawfully be excluded.

Nothing in these terms limits liability that cannot legally be limited or excluded, including liability arising from fraud, willful misconduct, personal injury, defective products, or other obligations protected by applicable law.

Your statutory consumer rights remain unaffected.

15. Indemnification

To the extent permitted by applicable law, you agree to indemnify Luntify against reasonable third-party claims, losses, or expenses directly resulting from your unlawful use of our website or intentional violation of these Terms of Service.

This provision does not diminish any rights or protections available to consumers under applicable law.

16. Changes to These Terms

We may update these Terms of Service periodically to reflect changes in business operations, website functionality, or legal requirements.

The updated version will be published on this page with a revised "Last Updated" date.

Changes will apply prospectively unless otherwise permitted by applicable law.

17. Severability

If any provision of these Terms of Service is determined to be invalid or unenforceable, the remaining provisions will continue in effect to the extent permitted by law.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy, Return & Refund Policy, Shipping Policy, and other applicable policies, constitute the terms governing your use of our website and purchases.

Nothing in these terms overrides rights granted to consumers by applicable law.

19. Governing Law

These Terms of Service will be governed by the laws applicable to the business entity operating Luntify, subject to any mandatory consumer protection laws that apply in the customer's jurisdiction.

Applicable legal rights and remedies remain available to customers as required by law.

20. Contact Information

If you have any questions regarding these Terms of Service, your order, or our products, please contact:

Luntify Customer Support

Email: hello@luntify.com

We are committed to providing a transparent and reliable shopping experience.